Michael Healy-Rae (Kerry, Independent)
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286. To ask the Minister for Communications, Climate Action and Environment if he will address a matter in relation to a better energy home grant application (details supplied); and if he will make a statement on the matter. [51037/21]

Eamon Ryan (Dublin Bay South, Green Party)
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The Better Energy Homes Scheme is funded by my Department and administered by the Sustainable Energy Authority of Ireland (SEAI). Individual applications to the Better Energy Homes Scheme are an operational matter for the SEAI and as Minister I have no role in such matters. SEAI operate under a Customer Charter and a complaints and appeals procedure is in place. If after following this procedure an applicant is not satisfied with the outcome, they can ask the Office of the Ombudsman for an independent review of the complaint. Further details are available here: www.seai.ie/customer-charter/.

I am advised by officials in SEAI that the applicant the Deputy is referring to has received responses from SEAI in line with their Customer Charter.