Ms Jill McCanney:

One of the questions asked was on what the people who access our service tell us they want. One thing that is fed back to us constantly is the strength of the service we provide and that we are a single point of contact.

Often, we go into homes and work with children, young people and families who have been working with lots of different services. They value having one person who comes in and pulls the different services in. We all still work together both within our transdisciplinary teams and with other services out in the community but we are the single point of contact for that ten-month period. We pull that all together into a single learning support plan that bridges home, education, community and health. It is a strong point valued by those who access our services.