Michael Lowry (Tipperary, Independent) | Oireachtas source

I thank the Minister for that information. While there is an obvious and steady improvement, too many people are still waiting a prolonged period for a test, which is causing a great deal of stress, strain and inconvenience. The facts and the figures there regarding all of the centres in Tipperary are above the service level agreement. On the SLA, are there penalties and what kind of monitoring is done on this? When a threshold is not reached by the provider of the service agreement, what kind of sanctions are taken against it, are those followed up and computed or is it a case where we have a service provider with a long-term contract in place and that no action can be taken when it is not meeting its targets?

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