Oireachtas Joint and Select Committees

Wednesday, 17 April 2024

Joint Oireachtas Committee on Disability Matters

The United Nations Convention on the Rights of Persons with Disabilities at Local Level: Discussion (Resumed)

Mr. Ronan Murphy:

We have a designated customer contact centre so people can phone in. As Mr. Gilpin mentioned at the start, we have an assistance scheme for customers with disabilities and we operate as a hub station so even though Bagenalstown would be unmanned, we would have a hub station serving Bagenalstown. There would be about 17 assists per period within that station so we are monitoring the low incident figures coming through. There is a procedure in place to handle unstaffed stations so that customers with a disability can travel.

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