Heather Humphreys (Cavan-Monaghan, Fine Gael)
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My Department is responsible for the allocation of Personal Public Service Numbers (PPSNs) to people, including those who are returning emigrants, who require one to access public services or take up employment or education. The national average processing time to deal with PPSN applications is currently two weeks.

While the PPSN application process is relatively straightforward, delays can occur where incomplete applications are submitted or there are problems with the quality of documents provided. When this occurs, the applicant is contacted by my Department to help progress their application.

If the Deputy has a particular case or instance in mind she can bring it to the attention of the Department for further clarification.